Regional dispatch facility in Foxboro which also serves Mansfield, Norton, handles more emergency calls than anticipated, and quickly

Full and original article posted on The Sun Chronicle

FOXBORO — In its first year of operation, the four-town emergency communications center on High Rock Road in F. Gilbert Hills State Forest has embraced a range of technological features that help first responders serve area residents daily.

According to Robert Verdone, executive director of the Southeastern Mass. Regional Emergency Communications Center (SEMRECC), these sophisticated software applications swiftly analyze data collected from prior incidents to improve operational readiness and rapid response.

Although the new center opened last April, the regional emergency consortium delivering police, fire and EMS dispatch services for Foxboro, Mansfield, Easton and Norton had been established four years ago, as the state called for regional dispatch facilities to save money.

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